662brt Privacy Policy

1. Personal Data We Collect

When you interact with 662brt, we may collect the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and government-issued identification document details (national ID, passport number) collected during KYC verification.
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Account credentials: Username and encrypted password hash. We never store your password in plain text.
• Financial data: Payment method details including bKash account number, Nagad account number, Rocket number, Upay ID, bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), or masked card numbers (Visa, Mastercard). Full card numbers and PINs are never stored by 662brt.
• Transaction data: Records of all deposits, withdrawals, wagers, wins, losses, bonus credits, and bonus forfeitures associated with your account.
• Technical data: IP address, browser type and version, device type (mobile or desktop), operating system, time zone (Bangladesh Standard Time, UTC+6), and session duration logs.
• Usage data: Pages visited, games played, betting markets accessed, search queries entered on our platform, and click-path data used for platform improvement.
• Communications data: Content of support tickets, live chat transcripts, and email correspondence between you and the 662brt support team.
• Marketing preference data: Records of your opt-in or opt-out choices regarding promotional emails and SMS notifications.

We do not knowingly collect personal data from persons under the age of 21. If we discover that data has been collected from an underage individual, that data will be deleted immediately and the associated account will be closed.

2. How We Collect Your Data

662brt collects personal data through the following means:

• Direct collection: Data you provide yourself when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or entering a promotion.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and similar tracking technologies when you browse the 662brt platform.
• Third-party sources: Identity verification agencies and payment processors (e.g., bKash, Nagad, Rocket) may share limited data with us for the purpose of confirming the authenticity of a transaction or the identity of an account holder.
• Fraud prevention partners: We may receive risk signals from anti-fraud and responsible gaming services to help us identify at-risk accounts or suspicious activity.

3. Cookies and Tracking Technologies

662brt uses cookies and similar technologies to ensure the platform functions correctly and to improve the experience for our users. The categories of cookies we use are:

You may control non-essential cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using core platform features. 662brt does not use cookies to collect sensitive financial data such as bKash PINs or card numbers.

4. How We Use Your Personal Data

662brt processes your personal data for the following lawful purposes:

• Account management: To create, maintain, and secure your 662brt account, including processing login requests and enforcing account security measures.
• Identity and age verification: To confirm that you are at least 21 years of age and to conduct KYC checks as required by our operational and anti-money-laundering obligations.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and connected banking partners, and to maintain accurate financial records of all transactions.
• Platform delivery: To provide access to casino games, sports betting markets (including cricket BPL and IPL), slots, crash games, and live dealer tables.
• Responsible gaming: To monitor betting patterns, identify indicators of problem gambling, enforce self-exclusion requests, and apply deposit or session limits at your request.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other unlawful conduct.
• Legal compliance: To meet obligations imposed by applicable offshore gaming regulations, financial crime prevention laws, and any lawful request from a competent authority.
• Customer support: To respond to your queries, resolve disputes, and maintain records of our interactions with you.
• Marketing (with consent): To send you promotional offers, bonus notifications, and news about new games or features at 662brt — only where you have opted in to receive such communications.
• Platform improvement: To analyse usage data in aggregate form to improve navigation, game selection, and the overall player experience.

662brt will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise permitted by law.

5. Legal Basis for Processing

Each processing activity 662brt undertakes is grounded in one of the following lawful bases:

• Contract performance: Processing necessary to deliver the services described in the Terms & Conditions you agreed to at registration, including account creation, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable anti-money-laundering rules, age verification requirements, and lawful authority requests.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where those interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have freely given opt-in consent and retain the right to withdraw that consent at any time without penalty.

6. Who We Share Your Data With

662brt does not sell your personal data. We may share limited personal data with the following categories of trusted recipients, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners receive only the data necessary to execute and verify your financial transactions.
• Identity verification providers: Third-party KYC services that confirm your identity and age against official records.
• Game content providers: Licensed game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive session tokens and player IDs to load and log game rounds. They do not receive your full identity or payment details.
• Responsible gaming services: Industry self-exclusion registries that help enforce cross-operator exclusions where applicable.
• Analytics and security vendors: Providers of fraud detection, traffic analytics, and platform infrastructure services, operating under strict data processing agreements that prohibit independent use of your data.
• Legal and regulatory authorities: Where required by a lawful court order, regulatory direction, or law enforcement request, we may disclose account data to the relevant authority. 662brt will use reasonable efforts to notify you of any such disclosure unless prohibited by law from doing so.

7. International Data Transfers

662brt operates as an offshore gaming platform. Your personal data may be stored or processed on servers located outside Bangladesh. Where such international transfers occur, 662brt takes appropriate contractual measures to ensure that your data receives a standard of protection consistent with this policy and with internationally recognised data protection standards. By using the 662brt platform, you consent to such transfers as necessary for the delivery of our services.

8. Data Retention

662brt retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your account and for a minimum of 5 years after account closure, to meet anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• KYC documentation: Retained for a minimum of 5 years after the end of the business relationship.
• Support communications: Retained for 3 years from the date of the interaction, unless the matter involves an ongoing dispute.
• Marketing consent records: Retained for the duration of your consent and for 2 years following any withdrawal of consent, as evidence of compliance.
• Cookie and analytics data: Retained in line with the cookie durations set out in Clause 3 above.

When data reaches the end of its retention period, it is securely deleted or permanently anonymised so that it can no longer be linked to you as an individual.

9. Data Security

662brt implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 662brt platform.
• Encryption at rest for sensitive stored data including payment method identifiers and identity documents.
• Role-based access controls ensuring that only authorised employees with a legitimate business need can access personal data.
• Regular security assessments and penetration testing of our platform infrastructure.
• Multi-factor authentication options available to account holders to protect their own login credentials.
• Incident response procedures to detect, contain, and report data breaches in a timely manner.

While 662brt takes data security seriously, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and never share your 662brt credentials with any third party.

10. Your Data Rights

As a data subject, you hold the following rights in respect of your personal data held by 662brt. To exercise any of these rights, contact us at [email protected] with your registered username and a clear description of your request. We will respond within 30 days.

• Right of Access: You may request a copy of all personal data 662brt holds about you, together with an explanation of how it is being used.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected or supplemented.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may ask us to pause certain processing activities while a dispute or correction request is being resolved.
• Right to Data Portability: You may request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to Object: You may object to processing based on legitimate interests at any time, and you may withdraw marketing consent without affecting your account status.

Please note that some rights are subject to legal limitations. For example, we cannot erase transaction records that we are legally required to retain. Where we are unable to fulfil a request in full, we will explain the reason clearly.

11. Marketing Communications and Opt-Out

With your consent, 662brt may send promotional communications by email or SMS regarding new games, seasonal offers (such as Eid promotions, Pohela Boishakh specials, or BPL cricket season bonuses), deposit match offers, and platform news. Consent is obtained at registration via an explicit opt-in checkbox and is entirely voluntary — declining marketing communications does not affect your ability to use the platform.

You may withdraw your marketing consent at any time by:

• Clicking the "unsubscribe" link included in every marketing email we send.
• Replying "STOP" to any promotional SMS.
• Emailing [email protected] with the subject line "Marketing Opt-Out" and your registered username.

Withdrawal of consent will take effect within 5 business days. You may continue to receive non-marketing service messages (such as account security alerts and withdrawal confirmations) even after opting out of promotional communications, as these are necessary for the operation of your account.

12. Children's Privacy

The 662brt platform is strictly for adults aged 21 and over. We do not knowingly collect, store, or process personal data belonging to any person under the age of 21. If you believe that a minor has registered an account or submitted personal data to 662brt, please notify us immediately at [email protected]. We will take prompt action to verify the concern, close any underage account, and delete all associated personal data without undue delay.

13. Changes to This Privacy Policy

662brt may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When a material change is made, we will notify registered users by posting a prominent notice on the platform and, where practicable, by sending an email to your registered address. The "Last reviewed" date at the top of this page will be updated accordingly. Your continued use of the 662brt platform after notification of a change constitutes acceptance of the revised policy. If you do not agree to the revised terms, you should cease using the platform and contact us to close your account.

14. Contact and Complaints

For any privacy-related query, data subject request, or complaint, please contact the 662brt data team. Our contact details are provided below as plain text — please copy the address manually into your email client:

If you are not satisfied with our response to a privacy complaint, you may escalate your concern to the relevant data protection or gaming regulatory authority under which 662brt operates.